Didi Hirsch Academy Privacy Policy

 

Services and information available through the Didi Hirsch Academy (“Academy”) are provided by Didi Hirsch Mental Health Services (“DHMHS,” “our” “we” or “us”), a California nonprofit corporation headquartered at 4760 S. Sepulveda Blvd., Culver City CA 90230.   Although we are not subject to the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA), we respect your privacy and share our users’ concerns about safety and privacy while online and are committed to maintaining the trust and confidence of our visitors to our website. this Privacy Policy (and as amended from time to time as posted on this website) (“Privacy Policy”) describes our policies and procedures on the collection, use, retention and disclosure of your personally identifying information (“Personal Data”) by or on behalf of the Academy or related websites (the “Site”). 

If there is any part of this Privacy Policy you do not agree with, or if you do not think this Privacy Policy provides you enough protection, you should not use or visit this Site or submit your Personal Information. By providing your Personal Information, you are consenting to its collection, use and disclosure according to this Privacy Policy.

Types of Data Collected

Personal Data

When you register as a student on our site or for related courses, as part of the enrollment process, we collect the personal identifying information you give us such as your name, the name of your employer, your email address, professional license number, and other demographic information such as your job role or education.

Usage Data

When someone visits the Academy, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We collect cookies or similar tracking technologies. A cookie is a small piece of information that a web site transfers to an individual computer's hard drive for the purpose of keeping records. When you place an order on our site, we use a temporary cookie to keep track of what choices you've selected.  This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer. We will never use a cookie to retrieve information from your computer.

Use of your Personal Data

The information you provide to us is used for the following purposes:

Disclosure of Your Personal Data

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we may disclose your personal information in the following situation:

With the customer/sponsor who paid for your learning 

We may share your information with the customer who sponsored your registration in which case we will require those customers to honor this Privacy Policy.

Business Transactions

If DHMHS is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

 

Law enforcement

Under certain circumstances, DHMHS may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Other Legal requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Retention of your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Our courses and site are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you. Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

Security of Your Personal Data

The security of Your Personal Data is important to us, and we use commercially acceptable means to protect your data, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Payment Information

If you make a purchase on our site, we use a third-party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. For example, we may use third-party service providers to monitor and analyze the use of our service (Google Analytics).

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Links

When you click on links on our course site, they may direct you away from our site to a third-party link that is not owned or controlled by the Academy or DHMHS. We are not responsible for the content or privacy practices of other sites and encourage you to read their privacy statements.

Children’s Privacy

By using this site, you represent that you are at least 13 years of age.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us at [email protected]. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our records. 

Children age 12 or under must obtain permission from a parent or guardian before submitting information to this Site. We may refuse to process, or continue to process, the child’s personal information until we receive this evidence of consent or authorization.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

 

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

 

To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below, and include the email address associated with your account. Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.


Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you by changing the date at the bottom of this page that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Compliance Officer at [email protected].




Last Updated: 15 November, 2022